Terms and Conditions + Privacy Policy

Privacy & Data Protection Policy

illuminic, is a sole trader based in Whitley Bay, UK.

At illuminic we adhere to a strict privacy policy in line with the principles of the Data Protection Act 2018 and the General Data Protection Regulation (GDPR).

Use of data

We use any personal data we collect for lawful business purposes only. For example, we use data we collect from website contact forms just to respond to enquiries, provide quotes, and prepare proposals.

Data storage & security

illuminic utilise Microsoft SharePoint and OneDrive under Office 365 for file management and data storage, which are all highly secure and GDPR compliant.

Personal data collected through illuminic's business activities resides securely on these Cloud-based storage entities for a reasonable time period only, before being deleted.

Microsoft OneDrive is compliant with ISO 27001, an industry standard that pretty much defines the policies of most tech and IT departments. The platform encrypts the data from client to server via SSL and data at rest is encrypted using AES 256-bit encryption keys.

Data protection

illuminic Training adhere to the ‘data protection principles’ of the Data Protection Act 2018, whereby data is:

• used fairly, lawfully and transparently
• used for specified, explicit purposes
• used in a way that is adequate, relevant and limited to only what is necessary
• accurate and, where necessary, kept up to date
• kept for no longer than is necessary
• handled in a way that ensures appropriate security, including protection against unlawful or unauthorised processing, access, loss, destruction or damage

illuminic Training abides by the following Data Protection practices:-

• we do not use personal data for direct marketing purposes without receiving express prior consent to do so.
• we do not share or sell personal data to third parties. Exceptions to this are in certain projects necessitate the sharing of personal data with our printing and logistics company and (in the case of psychometric testing) the test providers, Insights Ltd.
• illuminic collect personal data solely for our specified and lawful purpose or purposes. We do not further process data in any manner incompatible with that purpose or purposes.
• we do not keep personal data for longer than we deem reasonably necessary for the intended business purpose.
• illuminic process personal data in accordance with the rights of data subjects under the Data Protection Act 2018.

In addition, in accordance with The Data Protection Act 2018, we respect your right to:

• be informed about how your data is being used
• access personal data
• have incorrect data updated
• have data erased
• stop or restrict the processing of your data
• data portability (allowing you to get and reuse your data for different services)
• object to how your data is processed in certain circumstances

Psychometric testing and assessment services

As part of our psychometric testing and assessment services, we receive the personal data of candidates. This includes candidate name, telephone number and email address/es.

We do not use candidate personal data for marketing purposes, nor share it with any third party companies (other than the test provider for the purposes of setting up the psychometric test/s or assessment/s). We store candidate data in accordance with “Data storage & security” (above).